User feedback has shown that printing is one of ITSC’s most important services. To provide convenient printing to the campus community, satellite and multi-functions printers with 24×7 printing have been introduced in different locations around campus and printout pick-up points arranged on campus. The printers are capable of black-and-white or color printing on both sides (i.e. they have a “duplex” option). Here, you can find out where they are located, charges, how to set up your machine for the different printers, how to report problems, and other useful tips.

Locations

Satellite and multi-functions printers are installed at the locations specified below. Any users connected to the campus network may print to them.

Satellite Printer Printer Location Installation Guide
SENG_Center Engineering Common Satellite Printer installation Guide
SSCI_Center Sci/Home Satellite Printer installation Guide
MFP

Multi-function printers around the campus

Main Campus

- G/F Student Lounge next to Starbucks
- 1/F Concourse opposite to the coffee shop
- Outside LT-B, LT-E, LT-J
- Language Commons Room 3018
- Outside Rm4033(Lift 1)
- LG5 SU corridor
- Outside Barn A and Barn C
- Inside Barn B
 
CYT & LSK
- CYT UG Floor corridor
- LSK G/F near  Rm G005
- LSK 1/F near Rm 1005
 
Hall
- UG Hall 1,2,4 G/F Common Room
- UG Hall 2 2/F Common Room
- UG Hall 3 1/F Common Room
- UG Hall 6 2/F Lift Lobby
- UG Hall 7 1/F Room C103
- UG Hall 8,9 G/F Lobby
- PG Hall 2 G/F Lobby
- Jockey Club Hall at TKO
Multi-function Printer installation Guide

 Multi-functions Printer Installation Guide (MFP)

You can refer to the following instructions for setting up multi-functions printer(s).

Print queues: multifunction black duplex (for b/w print and charge),  multifunction color duplex (for color print and charge)

** Note: Multiple pages per sheet is not supported by iOS, Android, ChromOS and Web Print.

Multi-functions printer installation
Windows Windows 7/8/10 MacOSX MacOSX iOS Linux iOS iOS Android Android Chome ChromeOS  Web Print
 

You may also download the Multi-fuctions printer user guide

Satellite Printer Installation Guide (SENG_Center, SSCI_Center)

You can refer to the following instructions for setting up satellite printer(s).

** Note: Multiple pages per sheet is not supported by Web Print.

Satellite printer installation
Windows Windows 7/8/10 MacOSX MacOSX iOS Linux Web Print

Charges

Print jobs are charged to your print budget at the same rate as computer barns.

Type A4 Charge A3 Charge
Black Simplex $0.3 $0.6
Black Duplex $0.5 $1.0
Color Simplex $2.0 $3.0
Color Duplex $3.3 $5.0

Reporting Problems

If there is a paper jam or printer supplies have run out, email cchelp@ust.hk and don’t try to fix it yourself. Although we may not be able to provide an immediate response (apologies!), your print job will be canceled and the corresponding charges waived. More details are available at NetPrint FAQ – ITSC Knowledge Base.

Beware of Your Privacy

Print job will be sent to the printers right away. Anyone around the printer at that moment may see your printout.

Other tips

Aim to be eco-friendly

Printing is never a green idea so only print what you need and think twice before you print.

Useful links