To request relocation of lines, please ask your Department’s Telephone Coordinator to send a Telephone Services Application Form to ITSC.

Available To


Service Fee

Free (exclusive of the cost to lay lines)

Service Hours

ITSC Office Hours

Getting Started

Information required for the relocation:

■ User information: Department/User Name/Staff ID/Email /Post
■ Contact person information
■ Extension details:
    . Extension no.
    . NEW room no. and NEW socket no./port no.
■ Effective date 
■ Signature of Telephone Coordinator on application form

Lead Time

  • If pre-wired sockets already exists, three days’ notice for relocation should be sufficient.
    However, for extension relocation for the ENTIRE OFFICE, please give at least 7-14 days’ notice.
  • When there is NO pre-wired socket, a minimum of six weeks’ notice (or more) is required for conduit and wiring work by FMO and ITSC.