Secure Remote Access ( SSL VPN Service )

Frequently Asked Questions

 

Q1. What is the IP address range of the SSL VPN service?

 

Q2. Can I connect to the SSL VPN service on Windows RT devices?

 

Q3. Can I access library’s electronic resources off-campus using the SSL VPN service only without connecting to the EZProxy provided by library?

 


 

A1. What is the IP address range of the SSL VPN service?

VPN client will be assigned an IP address in the range of 143.89.240.0 - 143.89.241.255.

 

A2. Can I connect to the SSL VPN service on Windows RT devices?

Only Windows RT 8.1 devices can connect to our SSL VPN service with the unofficial client provided in Windows RT 8.1. You need to upgrade your Windows RT device to Windows RT 8.1 for the SSL VPN connection. The setup procedures are as follows:

  1. Open right side Charm Bbar
  2. Click Settings
  3. Click Change PC settings
  4. Click Network
  5. Click Add a VPN connection
  6. Select VPN provider: Juniper Networks Junos Pulse
  7. Enter Connection name: HKUST SSL VPN
  8. Enter Server name: remote.ust.hk
  9. Unclick Remember my sign-in info
  10. Click Save

After the setup above, you can connect to our SSL VPN service in the menu where you connect to the WiFi service.

 

A3. Can I access library’s electronic resources off-campus using the SSL VPN service only without connecting to the EZProxy provided by library?

No, you still need to use the EZProxy to access library’s electronic resources from off-campus computers.