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Email Lists FAQ

  1. How do I send a message to an email list?
  2. How do I subscribe to an email list?
  3. How do I unsubscribe from an email list?
  4. How can I request a new email list?
  5. How do I find out what lists I am on?
  6. How to check I am an authorized sender to a mailing list?
  7. What software is behind the HKUST Lists Service?

Q1: How do I send a message to an email list, say volleyball-2013?

 Just address your message to the list by putting the list name in the To: field, e.g.

In general, email lists at HKUST will contain at least one hyphen (-) and ended with @lists.ust.hk.

For lists created on the legacy mailing lists server and is migrated to the Sympa server, the existing convention -list@ust.hk is still valid e.g. "volleyball-list@ust.hk".

 

Q2: How do I subscribe to an email list?

Please use your User ID instead of email alias when subscribe to a list. There are several ways to do this. Here are three methods.

  • One way is to send an email message to sympa@lists.ust.hk with the subscribe request in the subject, e.g.

Subject: subscribe volleyball-2013 John Chan


Substitute your own name for the example name (John Chan) shown above and substitute the list you wish to join for the sample list name (volleyball-2013) above.

If you are list owner and would like user to subscribe list in your web page, you can do it with the following example:
<a href="mailto:sympa@lists.ust.hk?subject=subscribe xxxxx-list">Subscribe</a>  

For email message, just insert a hyperlink with the word “Subscribe” with the following:
mailto:sympa@lists.ust.hk?subject=subscribe xxxxx-list

  • If the list is open to the public or you have an ITSC Network Account, you may log in here: http://lists.ust.hk/sympa/ and search for the list you want under the categorized List of Lists tab in the top menu. Note that only some clubs or users list their email lists in this public listing. Click Subscribe to join the list.
  • Contact the list owner and request to be added to the list. If you know the name of the list, you can always write to the list owner at an address following this pattern:

To: volleyball-2013-request@lists.ust.hk

 

Q3: How do I unsubscribe from an email list?

You can also unsubscribe in many ways:

  • Click on the unsubscribe link at the end of the message if it is availalbe

    e.g., to unsubscribe a list with name "abc-list", just click on the link that links to http://lists.ust.hk/sympa/signoff/abc-list

  • If you have an ITSC Network Account: 

    1. Visit http://lists.ust.hk/sympa/ 
    2. Log in using the login button at the upper right corner
    3. Select MANAGE YOUR SUBSCRIPTIONS at the left column
    4. Select Toggle Selection at the bottom of the list to clear the selected check boxes
    5. Select only the mailing lists that you want to unsubscribe
    6. Click Unsubscribe

  • Send an email message to sympa@lists.ust.hk with the unsubscribe request in the subject, e.g.

    Subject: unsubscribe volleyball-2013

    Please note that exact match of your email address or your email alias is required, depending on which email format was saved in the system.

    If you are list owner and would like user to unsubscribe list in your web page, you can do it with the following example:
    <a href="mailto:sympa@lists.ust.hk?subject=unsubscribe xxxxx-list">Unsubscribe</a>  

    For email message, just insert a hyperlink with the word “Unsubscribe” with the following:
    mailto:sympa@lists.ust.hk?subject=unsubscribe xxxxx-list

  • Contact the list owner to be removed from the list. You can always write to the list owner at an address following this pattern:

    To: volleyball-2013-request@lists.ust.hk

Remarks: Some information lists cannot be unsubscribe by the first two self-unsubscribed methods. You will need to send email to the list owner (name of list suffixed by "-request@lists.ust.hk") e.g. to unsubscribe volleyball-2013-request@lists.ust.hk, just send an email to volleyball-2013-request@lists.ust.hk telling the list owner to remove you from the list.

Q4: How can I request a new email list?

Any staff or current student may request a new list. Visit http://lists.ust.hk/sympa/ and log in with HKUST username and password.

To request a list for an organization or committee, complete this short application form by selecting the Create List tab in the top menu. You can apply for mailing lists based on the following templates depending on your requirement:

  • Discussion List
    • All members could send to the list
    • User could subscribe/unsubscribe to the list
  • Information and Announcements list
    • Only authorized senders could send to the list
    • Only list owners could manage the subscription
    • User could not subscribe/unsubscribe to the list

You shall receive email notification the next working day if your application is approved. After the list created, you can always edit the list configuration and manage subscribers, etc. if there is change of requirements. Just log into the system and select the  button next to your list on left of the screen. Most of the settings including subject of the list, visibility of the list, who can sent messages, who can subscribe to the list, who can unsubscribe, etc. are configurable.

You may refer to the Beginner's Guide if you are new to the system.

 

Q5: How do I find out what lists I am on?

Visit http://lists.ust.hk/sympa/ and log in with HKUST username and password. At the left menu, you will see all lists if you are a list member. If you own the list, you will see next to the list name.

 

Q6: How to check I am an authorized sender to a mailing list?

Visit http://lists.ust.hk/sympa/ and log in with HKUST username and password. Select the list and move your mouse cursor to the "Post" of the left column. You can send a message to the list if you are required privilege (either you are a member, editor / moderator,  or owner of the list; depending on the list settings).

If you do not have the required privilege, the "Post" is in normal font fact instead of bold font face ("Post").

 

Q7: What software is behind the HKUST Lists Service?

Starting from 2013, HKUST Lists Service is powered by the Sympa List Manager.

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