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Office 365 - How to setup my mobile and desktop client to access email and calendar?

The following describes ways you can connect to your email account as well as the calendar:

Please select the account type Microsoft Active Sync / Microsoft Exchange or Corporate when adding your new @Connect account to your mobile devices depending on which brand of mobile device you are using. Some mobile device will ask you for the server name, just put the following:

    • Domain\Username: your email address e.g. tchanaa@connect.ust.hk
    • Server: outlook.office365.com

      For example, below is a sample screen of an Android device after you selected an Exchange Corporate account:

    Please also refer to Set up Office apps and email on a mobile device for more information.
  • Web browser

Outlook Web App (OWA - http://O365.ust.hk) lets you use a Web browser to access your mailbox from any computer that has an Internet connection. You can use it to read and send email messages, organize contacts, create tasks, and manage your calendar. You can use Outlook Web App with almost any Web browser.

This includes Internet Explorer, Mozilla Firefox, Apple Safari, Chrome, and most other Web browsers on computers running UNIX, Apple Macintosh, or Windows. See this link for a list of supported versions.

For more information, please see How to sign in Office 365 through a web browser? 

  • Desktop

It is recommended to access Office 365 using Microsoft Outlook for PC or Microsoft Outlook for Mac (Get from your Office 365 account).

You can configure your email client on your computer according to the instruction from Microsoft:

When asked for your email address, enter your Network ID followed by "@connect.ust.hk” (for example, tchanaa@connect.ust.hk).

If you are using Outlook, it is best for you to create a new profile (under Mail of the Control Panel) for your @Connect account.

For traditional IMAP/SMTP or POP/SMTP connection (does not support the new features e.g. Calendar, Contacts), below are the server settings for your reference:

IMAP setting
Server name: outlook.office365.com
Port: 993
Encryption method: SSL/TLS

SMTP setting
Server name: smtp.office365.com (click here for Gmail users)
Port: 587
Encryption method: STARTTLS

POP setting
Server name: outlook.office365.com
Port: 995
Encryption method: SSL/TLS


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