To request installation of new extension lines, please ask your Department’s Telephone Coordinator to send a Telephone Services Application Form to ITSC.

Available To

Staff

Service Fee

Free (exclusive of the cost to lay lines)

Service Hours

ITSC Office Hours

Getting Started

Information required for the installation:

■ User information: Department/User Name/Staff ID/Email/Post
■ Contact person information
■ Extension details :
    - Extension No.
    - Room no. and socket no./port no.
    - Features needed (e.g. IDD/Voice Mail/Caller ID Display, etc.)
■ Installation date
■ Signature of Department's Telephone Coordinator on the application form

Lead Time

  • If a pre-wired socket already exists, three days’ notice should be sufficient.
  • If there is NO pre-wired socket, a minimum of six weeks’ notice (or more) is required for conduit and wiring work by FMO and ITSC.