To request changes in system features (such as IDD, voicemail, pick-up group) , please ask your Department’s Telephone Coordinator to send a Telephone Services Application Form to ITSC.
ITSC Office Hours
Information required for the change:
■ User information: Department/User Name/Staff ID/Email /Post ■ Contact person information ■ Extension details: . Extension no. . Features to be changed ■ Effective date ■ Signature of Telephone Coordinator on application form