User feedback has shown that printing is one of ITSC’s most important services.  To provide  convenient printing to the campus community, satellite printers with 24×7 printing have been introduced in different locations around campus and printout pick-up points arranged on campus.  The printers are capable of black-and-white or color printing on both sides (i.e. they have a “duplex” option).  Here, you can find out where they are located, charges, how to set up your machine for the different printers, how to report problems, and other useful tips.

Locations

Satellite printers are installed at the locations specified below.  Any users connected to the campus network may print to them.

Satellite Printer Printer Location Printer Model
CoffeeShop Beside the pay phone (1/F) outside the Coffee Shop Kyocera FS-C5350DN KX
LTJ Outside LT-J self-study area (2/F) Kyocera FS-C5350DN KX
UGHall1 UG Hall 1 G/F Common Room Kyocera FS-C5350DN KX
UGHall2 UG Hall 2 2/F Common Room Kyocera FS-C5350DN KX
UGHall3 UG Hall 3 G/F Sitting Room Kyocera FS-C5350DN KX
UGHall4 UG Hall 4 G/F Common Room Kyocera FS-C5350DN KX
UGHall6 UG Hall 6 2/F Lift Lobby Kyocera FS-C5350DN KX
UGHall7 UG Hall 7 1/F Room C103 Kyocera FS-C5350DN KX
UGHall8 UG Hall 8 G/F Lobby Kyocera FS-C5350DN KX
UGHall9 UG Hall 9 G/F Lobby Kyocera FS-C5350DN KX
PGHall2 PG Hall 2 G/F Lobby Kyocera FS-C5350DN KX
PGCenter1 Room 4033 (Lift 1) Kyocera FS-C5350DN KX
PGCenter2 Room 4021 (Lift 2) Kyocera FS-C5350DN KX
CoffeeShop_Octopus Opposite to the Coffee Shop Ricoh Aficio MP C3002
SU_Octopus LG5 Student Union Corridor Ricoh Aficio MP C3002

Charges

Print jobs are charged to your print budget at the same rate as computer barns.

Kyocera printers

Type Charge
Black Simplex $0.3
Black Duplex $0.5
Color Simplex $2.4
Color Duplex $4.0

Ricoh Octopus Printers

Type Charge
A4 Black Simplex $0.3
A4 Black Duplex $0.5
A4 Color Simplex $2.4
A4 Color Duplex $4.0
A3 Black Simplex $0.6
A3 Black Duplex $1.0
A3 Color Simplex $4.8
A3 Color Duplex $8.0

Kyocera Printer Setup

If you want to print your documents immediately, without any complex setup, visit How Can I Use Web Print?  ONLY Microsoft Word, Excel, PowerPoint, XPS and PDF documents are allowed.  Multiple pages per sheet and non-A4 size printing are not allowed.  Advanced users who want to modify the printer output (e.g. two columns per page) will need to set up the printer using the following guides:

Ricoh Octopus Printer Setup

Reporting Problems

If there is a paper jam or printer supplies have run out, email cchelp@ust.hk and don’t try to fix it yourself. Although we may not be able to provide an immediate response (apologies!), your print job will be canceled and the corresponding charges waived.  More details are available at NetPrint FAQ – ITSC Knowledge Base.

Beware of Your Privacy

Print job will be sent to the printers right away. Anyone around the printer at that moment may see your printout.

Other tips

Aim to be eco-friendly

Printing is never a green idea so only print what you need and think twice before you print.

Useful links

Last updated: Sep 23, 2014