InSync Share let user sync and share files in a flexible, scalable and secure way. Data is stored on and shared over on-premise ITSC secure servers.

The service shares the same inSync client software used for the Endpoint Backup Service. User registers to both services at the same time.


  • Quick access to shared files from any devices or web browsers
  • Easy collaboration and co-edit files with other inSync Share users
  • Securely share files to students or non-UST users using web link
  • Self-service restoring of previous version of a file

Available To


Service Fee


Service Hours


Getting Started

  1. Follow the Getting Started section of the ITSC Endpoint Backup Service to enroll if you are not current subscriber.
  2. To share a folder with your colleague (who  must also be an inSync Share user),
    • Create your inSync Share folder if it doesn’t exist. The default is C:\users\your_logon_name\inSync Share\.
    • Create the folder to share, e.g. Doc2Share, under it.
    • Put files to share in the folder above.
    • Right-click the folder.
    • Hover the mouse over inSync Share.
    • Click on Share this folder. Manage Collaborators browser dialog will pop up.
    • Enter your colleague’s email address and click Add.
    • Choose one of the permissions – View, Edit, Manage – to grant to your peer and click Save.
    • Your colleague will receive an email about the share and instructions to access the shared folder.
  3. To share a folder / file to a non-UST user using web link,
    • Right-click the folder / file to share in the inSync Share folder.
    • Hover the mouse over inSync Share.
    • Click on Get link and a browser window will pop up.
    • Click on Get link button on the Share Link dialog.
    • Enter email of the user to share to.
    • Optionally, click on Change to adjust link expiration settings. By default, the shared web link expires in 7 days or after 100 views.
    • Click Send and close.

Data Security

  • Insync share can be used to store data classified as High Risk under the HKUST Guideline for Risk Classification
  • If Insync is installed in either mobile or non-office computers, with the possibility that data will be transferred outside campus network, all high risk data have to be encrypted.