HKUST WebMail - Logon problem with message "You Must Be Logged in to Access This Page".
Viewed 15620 times since Tue, Feb 21, 2012
Important Note: Students admitted after March 2014 should use Outlook Web App to access your email. Either you are not using the HKUST iMail Service or your browser is not accepting cookies. If you are already using the HKUST iMail Service, adjust... Read More
Guidelines on the Web-Based Email Service
Viewed 8469 times since Wed, Jul 24, 2013
Web-Based Email Service is for users who would like to access their mailboxes casually using a web browser. Internet Explorer version 6 or above is recommended. Always use the buttons on the web page instead of using the navigation button of the... Read More
Sending "Signed Email" with HKUST WebMail
Viewed 3292 times since Thu, Jan 31, 2013
Besides common email clients like Netscape, Outlook, etc, you can now send "Signed Email" through our HKUST WebMail Service. This can save you the trouble in configuring your email client in order to send "Signed Email". With the rollout of new... Read More
HKUST WebMail - Settings
Viewed 2454 times since Tue, Feb 21, 2012
There are many useful information about various settings under WebMail's Help page. To access the Help page, simply: Logon to the HKUST WebMail Click on the Help option Select Table of Contents Read More
HKUST WebMail - Is there any size limit uploading file attachments?
Viewed 2118 times since Tue, Feb 21, 2012
Yes, the size limit is around 15 MB per file. For the maximum size of outgoing message, please refer to our Email Usage Guide. Read More
HKUST WebMail - Can the Sender, Subject and Date be sorted?
Viewed 1848 times since Tue, Feb 14, 2012
Yes. Just toggle the button (ascending, descending and off) next to the From, Subject and Date. Please note that large mailboxes with sorting enabled may experience performance degrade. Read More
HKUST WebMail - How to check new messages?
Viewed 1554 times since Tue, Feb 14, 2012
Simply click on the INBOX link on the left pane will check new messages for you. Read More
HKUST WebMail - How to Subscribe and Unsubscribe folder?
Viewed 1546 times since Tue, Feb 14, 2012
Just select the Folders option and adjust your preferred folder list. Please note that subscribed list is store on the server and will be referred by other mail tools such Netscape Messenger and Microsoft Outlook. Read More
HKUST WebMail - Can I export email messages?
Viewed 1510 times since Tue, Feb 14, 2012
Yes. Messages can be exported in EML format (the .eml filename extension used by email clients) which can be read by Outlook Express, Thunderbird, etc. To export email messages: Toggle the selection box of the required messages Click on the... Read More
HKUST WebMail - Why are pictures in my HTML emails replaced with ugly warning signs?
Viewed 1273 times since Tue, Feb 14, 2012
There is a feature to safeguard malicious images from being automatic downloaded. To view those images, simple scroll to the bottom of the page and click "View Unsafe Images" to by-pass this feature. More information can be found at Squirrel Mail... Read More
HKUST WebMail - How to save attachments?
Viewed 1164 times since Tue, Feb 14, 2012
To save an attachment, you may simply click on the download link under Attachments and save it to any specific location. Please note that some browser (e.g. Internet Explorer) might open the attachment within the browser. If this is the case, you... Read More
HKUST WebMail - How long is the inactive time-out? Can I save draft message?
Viewed 1112 times since Tue, Feb 14, 2012
The inactive time-out for the new HKUST WebMail has been set to 1 hour. In case you are occupied while composing a new message, you are advised to save the message with the Save Draft function and compose it later on. Read More