Home » Categories » Communication & Collaboration » @Connect Service » FAQ

Office 365 - Am I required to use the Outlook Web App (O365.ust.hk) after migrated to @Connect?

No. You can also use other email clients to access your email apart from the Outlook Web App at O365.ust.hk. However, since the Outlook Web App, Calendar and Contacts are integrated tools that work together with our Central Authentication System (single sign-on), you are recommended to use Outlook Web App or Microsoft Outlook for best communication and collaboration.

Please refer to Email program setup reference or Phone and tablet setup reference if you would like to use other email tools. Please select the account type Exchange or Corporate when adding your new @Connect account to your mobile devices depending on which brand of mobile device you are using. Some mobile device will ask you for the server name, just put the following:

  • Domain\Username: your email address e.g. tchanaa@connect.ust.hk
  • Server: outlook.office365.com

If you are using Outlook, it is best for you to create a new profile (under Mail of the Control Panel) for your @Connect account.

For traditional IMAP/SMTP or POP/SMTP connection (does not support the new features e.g. Calendar, Contacts), below are the server settings for your reference:

IMAP setting
Server name: outlook.office365.com
Port: 993
Encryption method: SSL

SMTP setting
Server name: smtp.office365.com
Port: 587
Encryption method: TLS

POP setting
Server name: outlook.office365.com
Port: 995
Encryption method: SSL

 

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Office 365 - Can I access to my email messages resided on the HKUST iMail server after the migration?
Viewed 6349 times since Tue, May 14, 2013
Office 365 - Is there a simplified version of Outlook Web App?
Viewed 3007 times since Fri, Mar 28, 2014
Office 365 - Problem setting the SMTP server with my Gmail account.
Viewed 9892 times since Thu, Jan 23, 2014
Office 365 - How to check your mailbox quota usage?
Viewed 16831 times since Tue, Dec 10, 2013
Office 365 - What’s the feature set included in Office 365?
Viewed 1946 times since Fri, Nov 29, 2013
Office 365 - Can I have an email alias for my @Connect account?
Viewed 1337 times since Fri, Feb 21, 2014
Office 365 - Access problem using Outlook 2007 / 2010.
Viewed 690 times since Fri, Sep 12, 2014
Office 365 - When will I be migrated to Office 365?
Viewed 2154 times since Mon, Dec 2, 2013